Here's what you should know:
What are your ship out days?
We rely on business partners USPS, UPS, FEDEX & Lasership and we ship out all order 3 times a week which include Monday, Wednesday and Friday. Monday orders are for the orders placed over the weekend as business resumes the following Monday.
What are your product sizing details?
Our apparel material are based on US sizes for fitted, bodycon, and stretch material.
Sizes S - 2XL, leggings come one size for all, all body shapers and lingerie are true to size.
What are your shipping details?
Free shipping on all orders over $100 unless provided a complimentary coupon/promo code. Allow up to 7 - 15 business days excluding holidays and harsh weather conditions to receive your order, up 30 days for international delivery as some products may be subjected to US Customs approval. We keep your updated through the duration of this process.
What is your return policy?
All products are final sale (non-returnable and non-exchangeable) excluding situations of damaged and destroyed upon arrival. In the event that a product has arrived in these conditions, photo evidence will need to be submitted via email to info@thee24kcollection.com for the purposes of investigation and a refund in conclusion the delivery claim.